IT Services

In the increasingly fast-paced and complex world of technology, our 20 years' infrastructure, heritage and expertise ideally positions us to deliver a comprehensive range of managed services and IT support to organisations across the North East.

A Microsoft partner and Cyber Essentials accredited, it’s this expertise that our managed IT services customers benefit from on a daily basis.

Our managed IT options include service desk support for specific elements of your infrastructure through to a fully managed service, where our accredited consultants become an extension of your IT team.  

With System Plus's fully managed IT service you can expect outstanding IT support and access to a wide range of leading technology providers, providing your organisation with 24/7 x 365 support, layered cyber security solutions, cloud services, datacentre, back up, disaster recovery and equipment.

We will work closely with you to deliver the technology that your organisation needs today and the roadmap to evolve your needs for the future.   

We provide advanced and multi layered cyber security solutions to protect your SME organisation from the latest digital threats.

Keeping your business secure is more challenging than ever before. Cyber attacks are continually evolving becoming more sophisticated, targeted and frequent. The number of firms reporting cyber incidents reflects this change rising from 45% in 2018 to 61% in 2019.

When it comes to securing your organisation's IT environment we can help. With over 10+ years’ expertise in protecting, backing up and securing IT environments, you can be assured that your IT environment will be in safe hands. 

Benefit from solutions including industry leading firewalls, anti-virus and ransomware protection, multi-factor authentication, email and network protection, all deployed to ensure you have everything you need for a resilient, reliable and secure environment.

We are also able to provide Cyber Essentials support, enabling you to achieve full Cyber Essentials accreditation.

At System Plus, we recognise the importance of your organization's applications and data. They play a critical role in establishing operational excellence and delivering exceptional customer experiences.

System Plus is proud to offer Microsoft 365 cloud services for businesses. With Microsoft 365, your team can collaborate more efficiently, work from anywhere, and stay productive with access to all the tools they need. As a Microsoft partner, System Plus has the expertise to help you implement and configure Microsoft 365 to meet your specific business needs. We also provide training and ongoing support to ensure your team can take full advantage of the platform's capabilities. With System Plus as your IT partner, you can be confident that your business is utilizing the latest technology to stay competitive and productive.

Our Cloud services can assist you in accessing and interacting with your applications and data from anywhere. We provide a comprehensive range of public, private, and hybrid cloud hosting solutions.

Let us help you maximise the benefits of your Cloud environment. Please contact us to discuss our tailored solutions, ensuring that you have a secure, flexible, and high-performing solution that meets all of your needs.

At System Plus, we understand that business continuity is crucial, and having a plan in place to get back on track in the event of an incident is essential.

Disaster Recovery as a Service (DRaaS) is a backup service model that uses cloud resources to protect applications and data from disruption caused by a disaster. Our DRaaS service, which includes Microsoft 365 cloud services, training, and configuration, offers a total system backup that allows for business continuity in the event of a fundamental system failure.

We offer access to a market-leading cloud-based disaster recovery product from global provider Acronis, with flexible off-site capability to recover data from daily, weekly, and quarterly restore points. Our service removes the need to manage and maintain on-site dedicated disaster recovery hardware, reducing costs and eliminating risks associated with insufficient capacity to cope with significant system failover.

With our expertise, we offer step-by-step assistance with developing and testing your Disaster Recovery Plan, using our easy-to-use DR plan template. So, if you want to ensure your business is ready for any disaster, contact System Plus today.

At System Plus, we understand the importance of having a reliable and secure network infrastructure for your business. That's why we offer comprehensive solutions based on Microsoft Server 2022, which is a powerful operating system that enables you to manage and control your network with ease. With features such as Active Directory, Group Policy, and DHCP, you can centrally manage users, computers, and other network resources, as well as configure security policies and control access to your data.

In addition to local network control, Microsoft Server 2022 also provides robust backup solutions, ensuring that your critical data is protected against loss or corruption. With built-in features like Storage Spaces Direct, you can create redundant storage pools that can be mirrored or dispersed across multiple disks and servers. This results in improved data availability, faster recovery times, and lower storage costs.

As a managed IT provider, System Plus can help you implement and configure Microsoft Server 2022 to meet your specific needs and requirements. Our team of experienced consultants and engineers will work closely with you to design, deploy, and maintain your network infrastructure and backup solutions, ensuring that your business remains secure, reliable, and productive. Contact us today to learn more about how we can help you achieve your IT goals.

Microsoft Azure is a range of continually evolving cloud services designed to meet the demands of any organisation operating in the digital age.

Benefit from AI and machine learning, analytics, security access to IoT, all of which can complement and integrate with your existing systems.

Adopting Microsoft Azure will deliver a greater balance between security, flexibility and affordability versus your current infrastructure solution.  What’s more, if you're a not-for-profit organisation we can help you access over £2500 worth of Azure credits per year to facilitate your transition and minimise your ongoing infrastructure costs. 

What can Azure bring to my organisation?

Upon delivering this evolved infrastructure, our view is that your organisation could benefit in three ways:

• An ability to invest more in your business, your people and your technology - achieved by reducing or eliminating infrastructure and server costs with transition to Microsoft Azure, a modern, highly secure and compliant IT environment

• Safer and more powerful Microsoft applications - Microsoft 365 Business Premium offers access the latest Office 365 desktop applications and other powerful cloud services including Exchange Online, OneDrive for Business and Microsoft Teams as well as several advanced security features

• Peace of mind with secure desktop access - Through taking advantage of the Windows Virtual Desktop (WVD) usage rights included within M365 Business Premium to provide a secure Windows desktop environment running in Azure to any device, in any location.