Privacy

Effective Date: 01/06/2024

System Plus (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.system.plus (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following information:

1.1 Information You Provide to Us

• Contact Information: When you fill in our contact forms, subscribe to our newsletter, or engage with us via the Site, we may collect personal data such as your name, email address, phone number, and company name.
• Support and Inquiry Information: If you reach out for support or inquiries, we may collect information related to your query or technical information about the service required.

1.2 Information We Collect Automatically

• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our Site. Cookies help us understand how users engage with our Site, improve our services, and provide personalised experiences.
• Usage Data: We may automatically collect certain information about your interaction with the Site, such as your IP address, browser type, pages visited, and the time spent on those pages.

2. How We Use Your Information

We use the information we collect for a variety of business purposes:

• To Provide Services: To respond to your inquiries, process your requests, and deliver our services.
• Communication: To communicate with you, such as sending updates, newsletters, and marketing communications, if you have opted to receive them.
• Site Improvement: To analyse how our Site is used and improve its functionality, performance, and content.
• Security: To protect our Site and ensure its security.

3. Sharing of Your Information

We do not sell your personal data to third parties. However, we may share your data with:

• Service Providers: We may share your information with trusted third-party providers who assist us with services such as web hosting, email communications, analytics, and marketing.
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.

4. Cookies Policy

Our Site uses cookies to collect information to improve your experience. Cookies are small text files that are stored on your device to track usage and enhance your experience on our Site. You may choose to accept or decline cookies through your browser settings. For more information, please refer to our Cookie Policy [Link to Cookie Policy if available].

5. Data Security

We take the security of your data seriously. We have implemented appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure. Despite these measures, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have certain rights regarding your personal data, including:

• Access: The right to request a copy of the personal data we hold about you.
• Correction: The right to request correction of any incomplete or inaccurate information.
• Erasure: The right to request deletion of your personal data, subject to certain conditions.
• Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe instructions included in those emails or by contacting us directly.

7. Third-Party Links

Our Site may include links to third-party websites. Please be aware that we are not responsible for the content or privacy practices of these other sites. We encourage you to read the privacy statements of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed of how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

System Plus
Address: English House, Pocklington
Email: info@system.plus
Phone: 01759 361861