With over 20 years of experience in the IT industry, Richard is a Microsoft specialist and trusted advisor to businesses. He writes with a focus on practical, jargon-free guidance to help people get the most from their technology, whether they’re managing a team, running a business, or just trying to stay connected.
AI

Understanding the Limitations of AI: Why Human Oversight Is Still Essential in 2025

As artificial intelligence tools like ChatGPT, Google Gemini, and Microsoft Copilot become more powerful and integrated across business systems, it’s tempting to assume they’ve solved everything. From generating documents to writing code and even summarising meetings, these tools offer incredible productivity gains. But as the tech matures, so does our understanding of its flaws, and […]

Business IT Tips and Resources Cloud Solutions

The Best Backup Solutions in 2025: What Every Business (and Home User) Should Know

If you’ve ever lost an important document, watched a hard drive fail, or accidentally deleted something you really needed — you’ll know the value of having a proper backup system in place. And yet, so many people (and businesses) still put it off… until it’s too late. March 31st marks World Backup Day, and it’s […]

Business IT Tips and Resources

Mac vs PC in 2025: Which Is Right for You or Your Business?

The Mac vs PC debate has been a cornerstone of technology discussions for decades. As we step into 2025, this rivalry has intensified, shaped by rapid advancements in hardware, shifts in market dynamics, and evolving user preferences. Whether you’re a business leader strategizing your company’s IT infrastructure or an individual contemplating your next personal computer, […]

Business IT Tips and Resources

Windows 11 24H2 on Unsupported PCs? Yes, It’s Still Possible — And You Don’t Need to Wipe Everything!

If you’ve tried to update to Windows 11 24H2, you might’ve run into a wall. Microsoft’s latest feature update brings some genuinely useful improvements — from better performance to built-in AI enhancements — but many users are finding that 24H2 just isn’t available for their devices. And it’s not because their systems are broken. It’s […]